Privacy Notice V.2.0 • Lucerne, 2023

usus GmbH (acting under the name HitchHike)

Last updated:

Introduction

usus GmbH, acting under the name HitchHike (hereinafter also referred to as "we," "us"), collects and processes personal data that concerns you or other individuals. We use the term "data" here interchangeably with "personal data" or "personal information".

What is the purpose of this privacy policy?

By "personal data", we mean data that relates to a specific or identifiable individual, i.e., data that allows conclusions to be drawn about their identity through the data itself or with additional data. In this privacy policy, we describe what we do with your data when you use https://www.hitchhike.ch/, other websites, platforms, apps, or other digital services provided by us.

Who is responsible for processing your data?

For the data processing described in this privacy policy by HitchHike, the usus GmbH, Lucerne is responsible under data protection law, unless communicated otherwise in individual cases.

Contact Information

usus GmbH<br>Obergütschstrasse 22<br>CH-6003 Lucerne<br>+41 41 511 41 78<br><br>Or via E-Mail: DataProtection@hi-mobility.io

Data Protection Representative in the EU

VGS Datenschutzpartner GmbH<br>Am Kaiserkai 69<br>20457 Hamburg<br>Deutschland

What data do we process?

We process various categories of data about you. The most important categories are as follows:

Technical Data

When you use our digital services, we collect the IP address of your device and other technical data to ensure the functionality and security of these services. We typically retain technical data for 90 days.

Registration Data

Certain services can only be used with a user account or registration. Registration data includes the information you provide when you create an account on our digital services. We typically retain registration data for 10 years after the deletion of the user account.

Communication Data

When you are in contact with us through various means of communication, we record the data exchanged between you and us, including your contact details. We typically delete communication data no later than 10 years after the deletion of the user account.

Master Data

Basic data that we need for the processing of our contractual and other business relationships, such as name, contact details, information about your role and function, and date of birth.

Contract Data

Data that arise in connection with the conclusion or processing of a contract, such as information about contracts and the services to be provided.

Behavior and Preference Data

We collect and use data about your behavior and preferences to tailor our products, services, and offers to suit you.

For what purposes do we process your data?

We process your data for the purposes explained below. These purposes represent legitimate interests of ours and, if applicable, of third parties.

  • Communication with you, especially to respond to inquiries
  • Establishment, management, and execution of contractual relationships
  • Compliance with laws, regulations, and official orders
  • Marketing and advertising purposes
  • Business initiation and development
  • Quality assurance and training
  • Security and access control
  • Documentation and evidence purposes

Who do we disclose your data to?

We may disclose personal data to third parties, particularly to the following categories of recipients:

  • Service providers and suppliers
  • Authorities and courts
  • Other persons involved in business transactions
  • Joint controllers and business partners
  • Third parties in the context of business development

Is your personal data transferred abroad?

Certain of your data may be processed in Europe as well as in the United States; in exceptional cases, it may be processed in any country in the world. If a recipient is located in a country without adequate legal data protection, we contractually obligate the recipient to comply with applicable data protection laws.

How long do we process your data?

We process your data for as long as necessary to fulfill our processing purposes, comply with legal retention periods, and pursue our legitimate interests in processing for documentation and evidentiary purposes.

How do we protect your data?

We take appropriate security measures to preserve the confidentiality, integrity, and availability of your personal data, to protect them against unauthorized or unlawful processing, and to prevent the risks of loss, accidental alteration, unintended disclosure, or unauthorized access.

What are your rights?

The applicable data protection law grants you various rights regarding your personal data:

  • The right to request information about whether and which data we process about you
  • The right to have data corrected if it is incorrect
  • The right to request the deletion of data
  • The right to request the release of certain personal data in a common electronic format
  • The right to revoke consent, to the extent that our processing is based on your consent
  • The right to receive further information that is necessary for the exercise of these rights

Do we use online tracking and online advertising techniques?

At our digital services, we use various techniques that allow us and third parties engaged by us to recognize you during your usage and potentially track you across multiple visits. This is achieved through cookies and similar tracking technologies.

Social Media

Information about our presence on social media platforms including Facebook, Instagram, Twitter/X, LinkedIn, and Vimeo, and how these platforms process your data when you interact with our content.

Can this privacy policy be modified?

This privacy policy is not part of a contract with you. We can modify this privacy policy at any time. The version published on this website is the current version.